Remote Support for unusual projects.
It is possible that your company may have purchased a system with emerging and uncommon technology, but it is easy to install by someone guided remotely.
In this case, we have the Remote Hands service where our engineers will follow step-by-step instructions from a remote team (manufacturer) responsible for the deployment. Under this method, our field staff makes the physical installation and initial configuration to then have the manufacturing team remotely proceed with the advanced system settings.
This service is very useful for companies that have offices in different locations and require configuration on communications equipment (Routers, Balancers, Firewalls, Compressors, Central VoIP).