{"id":2291,"date":"2026-07-20T03:43:45","date_gmt":"2026-07-20T03:43:45","guid":{"rendered":"http:\/\/netsergroup.com\/?page_id=2291"},"modified":"2026-07-21T21:34:17","modified_gmt":"2026-07-21T21:34:17","slug":"sobre-nosotros","status":"publish","type":"page","link":"https:\/\/netsergroup.com\/es\/about-us\/","title":{"rendered":"Sobre nosotros"},"content":{"rendered":"

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transform:none !important;}<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<header class=\"hero\" style=\"min-height:auto; padding:90px 0;\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"hero-inner\" style=\"max-width:760px;\"><!-- [et_pb_line_break_holder] --> <span class=\"eyebrow\">About Us<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h1>Your Regional IT Partner Across Latin America & the Caribbean<\/h1>\n<p><!-- [et_pb_line_break_holder] --> <pee class=\"lead\">At Netser Group, we specialize in delivering reliable, SLA-based onsite IT services and project execution. We act as an extension of your IT team to support operations throughout Latin America and the Caribbean.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/header>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"split-bleed\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"content align-left reveal\"><!-- [et_pb_line_break_holder] --> <span class=\"kicker\">Who We Are<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>Two decades of regional IT expertise.<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <pee>Netser Group is a leading provider of comprehensive IT services focused on Latin America and the Caribbean.<\/pee><!-- [et_pb_line_break_holder] --> <pee>With over two decades of experience, we help global companies overcome the challenges of operating in diverse, multi-country environments by providing localized expertise, bilingual technicians, and robust logistics support. Our entire focus is on delivering services, ensuring that our reputation is built on reliability, excellence, and a true commitment to consistency, responsiveness, and trust. Service runs in our DNA.<\/pee><!-- [et_pb_line_break_holder] --> <pee>Our mission is to simplify IT operations across borders, delivering consistent, high-quality onsite and remote support tailored to your business goals.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"imgcol reveal\"><!-- [et_pb_line_break_holder] --> <!-- IMAGE-REF: update this URL after migration --><!-- [et_pb_line_break_holder] --> <img decoding=\"async\" src=\"PASTE_WHOWEARE_IMAGE_URL_HERE\" alt=\"Netser Group team members\"><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"split-bleed\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"imgcol reveal\"><!-- [et_pb_line_break_holder] --> <!-- IMAGE-REF: update this URL after migration --><!-- [et_pb_line_break_holder] --> <img decoding=\"async\" src=\"PASTE_LEADERSHIP_IMAGE_URL_HERE\" alt=\"Netser Group leadership team\"><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"content align-right reveal\"><!-- [et_pb_line_break_holder] --> <span class=\"kicker\">Our Leadership Advantage<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>Firsthand experience from global technology brands.<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <pee>Our management team brings firsthand experience from global technology brands. We understand what it means to maintain service delivery standards, protect brand reputation, and expand market reach, especially in emerging markets where consistency is hard to achieve.<\/pee><!-- [et_pb_line_break_holder] --> <pee>Our C-level executives come from across the LATAM region. This diversity gives us a deep understanding of cultural, financial, and operational barriers that companies often face when trying to standardize IT services in Latin America and the Caribbean.<\/pee><!-- [et_pb_line_break_holder] --> <pee style=\"font-weight:600; color:var(--navy-deep);\">We don’t just manage technicians. We build service models that work in the real world.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"section alt\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"section-head reveal\"><!-- [et_pb_line_break_holder] --> <span class=\"kicker\">Why Netser<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>What Sets Us Apart<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-grid reveal-group\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M3 12h18M12 3a14 14 0 0 1 0 18M12 3a14 14 0 0 0 0 18\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Regional Expertise & Coverage<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>We operate in 20+ countries, including Mexico, Brazil, Colombia, Argentina, Chile, Peru, Panama, and the many Caribbean islands. Our local teams bring deep market knowledge, regulatory awareness, and logistical agility.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 3v2h6V3M9 12l2 2 4-4M9 17h6\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>SLA-Driven Service Delivery<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>Every engagement is governed by clear service level agreements, transparent reporting, and proactive communication, ensuring control and reliability for your IT operations.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Bilingual Field Execution<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>English-led coordination paired with Spanish and Portuguese-speaking technicians enables smooth collaboration across borders.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><path d=\"M4 12a8 8 0 0 1 14-5\"\/><path d=\"M18 3v4h-4\"\/><path d=\"M20 12a8 8 0 0 1-14 5\"\/><path d=\"M6 21v-4h4\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>End-to-End Services<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>From help desk and break\/fix support to large-scale rollouts, migrations, and warranty programs, we manage the full IT lifecycle.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\" style=\"grid-column:1\/-1;\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><path d=\"M4 21v-7M4 10V3M12 21v-11M12 6V3M20 21v-5M20 12V3\"\/><circle cx=\"4\" cy=\"12\" r=\"2\"\/><circle cx=\"12\" cy=\"8\" r=\"2\"\/><circle cx=\"20\" cy=\"14\" r=\"2\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Flexible Engagement Models<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>Whether branded or white-labeled, our service delivery aligns with your internal structure, support model, and user experience requirements.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"section\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"section-head reveal\"><!-- [et_pb_line_break_holder] --> <span class=\"kicker\">Foundation<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>History, Vision & Commitment<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-grid thirds reveal-group\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 7v5l3.5 2\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Our History & Values<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>Founded on principles of quality, responsiveness, and transparency, Netser Group has evolved into a trusted field service partner for IT departments, manufacturers, and MSPs. We believe technology should empower people. Our mission is to make IT delivery simpler, faster, and more consistent across every country we serve.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><path d=\"M2 12s3.5-7 10-7 10 7 10 7-3.5 7-10 7-10-7-10-7z\"\/><circle cx=\"12\" cy=\"12\" r=\"3\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Our Vision<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>To be the #1 regional IT services partner for companies operating in Latin America and the Caribbean, bridging the gap between global IT strategies and localized field execution.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"value-card reveal\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\"><path d=\"M20.8 4.6a5.5 5.5 0 0 0-7.8 0L12 5.6l-1-1a5.5 5.5 0 0 0-7.8 7.8l1 1L12 21l7.8-7.6 1-1a5.5 5.5 0 0 0 0-7.8z\"\/><\/svg><\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<h3>Our Commitment<\/h3>\n<p><!-- [et_pb_line_break_holder] --> <pee>We’re more than just a vendor. We become your regional extension, helping you reduce operational risk, expand efficiently, and support users with the same excellence you expect from internal teams.<\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"section alt\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"section-head reveal\"><!-- [et_pb_line_break_holder] --> <span class=\"kicker\">What Clients Say<\/span><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>Trusted by IT leaders across the region.<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"test-grid reveal-group\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"test-card reveal\"><!-- [et_pb_line_break_holder] --> <pee>“Netser Group became our trusted partner across Latin America, handling everything from warranty repairs to large-scale rollouts seamlessly.”<\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"test-who\">\n<div class=\"name\">Global IT Manager<\/div>\n<div class=\"role\">SaaS Company<\/div>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"test-card reveal\"><!-- [et_pb_line_break_holder] --> <pee>“Their regional knowledge and SLA focus gave us confidence to expand in LATAM without building local teams.”<\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"test-who\">\n<div class=\"name\">OEM Operations Director<\/div>\n<\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<section class=\"cta-band\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"wrap\"><!-- [et_pb_line_break_holder] --> <\/p>\n<h2>Let’s Support Your Teams in the Field<\/h2>\n<p><!-- [et_pb_line_break_holder] --> <pee>Ready to bring local support to your distributed users in Latin America? Let’s talk.<\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"hero-ctas\" style=\"justify-content:center;\"><!-- [et_pb_line_break_holder] --> <a href=\"\/contact-us\/\" class=\"btn-primary\">Book a Consultation<\/a><!-- [et_pb_line_break_holder] --> <a href=\"\/contact-us\/\" class=\"btn-ghost\">Contact Us<\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/section>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->(function(){<!-- [et_pb_line_break_holder] --> var reduceMotion = window.matchMedia('(prefers-reduced-motion: reduce)').matches;<!-- [et_pb_line_break_holder] --> if('IntersectionObserver' in window && !reduceMotion){<!-- [et_pb_line_break_holder] --> var revealEls = document.querySelectorAll('.reveal');<!-- [et_pb_line_break_holder] --> var io = new IntersectionObserver(function(entries){<!-- [et_pb_line_break_holder] --> entries.forEach(function(entry){<!-- [et_pb_line_break_holder] --> if(entry.isIntersecting){<!-- [et_pb_line_break_holder] --> entry.target.classList.add('visible');<!-- [et_pb_line_break_holder] --> io.unobserve(entry.target);<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] --> }, { threshold:0.12, rootMargin:'0px 0px -40px 0px' });<!-- [et_pb_line_break_holder] --> revealEls.forEach(function(el){ io.observe(el); });<!-- [et_pb_line_break_holder] --> } else {<!-- [et_pb_line_break_holder] --> document.querySelectorAll('.reveal').forEach(function(el){ el.classList.add('visible'); });<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] -->})();<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2291","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/pages\/2291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/comments?post=2291"}],"version-history":[{"count":5,"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/pages\/2291\/revisions"}],"predecessor-version":[{"id":2372,"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/pages\/2291\/revisions\/2372"}],"wp:attachment":[{"href":"https:\/\/netsergroup.com\/es\/wp-json\/wp\/v2\/media?parent=2291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}