Retail IT Services

Open New Stores Across LATAM and the Caribbean, Ready on Day One

Cabling, devices, logistics, and support from one partner

We handle the full IT setup of your new stores, from the first cable run to the last POS going live. One team sources the equipment, imports it, installs it, and keeps it running across 40+ countries.

Qué Ofrecemos

Everything your store needs to open, installed by one team.

A store opening has a fixed date and no room for a vendor who shows up late or a shipment stuck in customs. We take the whole IT scope under a single plan: we source the equipment, import it, install it, and support it after opening.

Key new store capabilities:

Full New Store Installation

Complete IT build-out from an empty shell to a store ready to trade. We run structured cabling, install racks, patch panels, and Wi-Fi access points, test the network, and hand over full documentation.

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Device Installation

POS terminals, scanners, receipt printers, and payment devices at every lane. Server room equipment and people counting sensors at the entrances, all configured and tested before opening.

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Procurement

We source hardware and materials against your approved equipment list, locally or abroad. Orders are consolidated per store and delivered in time for installation.

International Logistics and IOR

We act as Importer of Record, handling customs clearance, duties, and freight from origin to the store door.

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Local Spare Parts Depot

Your spare parts stored in country, tracked, and ready to ship. A failed device is replaced quickly instead of waiting on an import, and defective parts are returned for you.

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Servicios Dispatch

SLA-based onsite response from bilingual technicians across 40+ countries. We handle break/fix, hardware replacements, and scheduled work after opening.

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Your store opens on schedule, with every device online and tested.

Cobertura Regional

We set up and support stores in:

Norteamérica

USA, Mexico, Canada

Centroamérica

Costa Rica, Panama, Belize, El Salvador, Guatemala, Honduras, Nicaragua

Caribe

Jamaica, Puerto Rico, Trinidad & Tobago, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Bermuda, Cayman Islands, Curaçao, Dominica, Dominican Republic, Grenada, Haiti, St. Kitts, St. Lucia, St. Maarten, St. Vincent, US & British Virgin Islands

Sudamérica

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela

¿Somos un buen fit?

A Quién Apoyamos

Global retail brands opening or expanding stores in Latin America and the Caribbean.

U.S. and Europe-based retail IT teams with no local staff in the region.

Franchise groups and multi-brand operators rolling out several stores at once.

POS vendors and system integrators that need local hands for installation and support.

En la práctica

How a Store Opening Runs

  • 1Scope and site survey. We review your store standards, walk the site, and confirm the bill of materials.
  • 2Procurement and import. Equipment is sourced, shipped, and cleared through customs under our IOR service.
  • 3Cabling and installation. Our technicians run the cabling, build the server room, and install every device.
  • 4Testing and go-live. Each POS, network link, and traffic counter is tested with your team before opening.
  • 5Ongoing support. Spare parts stay in our local depot and technicians are dispatched when a store needs them.
Netser technician installing IT equipment in a new retail store
¿Por qué Netser?

Why Retailers Choose Us

  • One partner for cabling, devices, logistics, and support.
  • Local technicians across 40+ countries.
  • English-led project coordination with bilingual field teams.
  • Cross-border logistics and customs expertise, including IOR.
  • The same standard in every store, in every country.
  • SLA-based dispatch and spare parts after opening day.

Planning a New Store in Latin America?

Tell us where and when you are opening. We will scope the cabling, equipment, logistics, and support to get it ready on time.

  • A reply from our team within one business day.
  • One plan covering installation, import, and support.
  • Local technicians across 40+ countries.
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